Job Description :

Job Description

Primary responsibilities for the position include:

  • Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
  • Document current and future business and technical requirements for the DISH Media team by creating targeted system analysis documentation. Possess the technical skills to understand the potential and limitations of the technology.
  • Learn and understand various datasets to identify system and process implications 
  • Provide frontline support by investigating issues, answering questions, and resolving problems for users of Dish Media Order Management System, IT produced applications, CRM tool and additional systems 
  • Coordinate software releases and provide testing support for features and functionality of new releases of applications and various “what if” scenarios throughout the systems
  • Proactively communicate and collaborate with stakeholders, product managers and team members to analyze information needs and functional requirements, and ensure the solution meets the business needs
  • Manage positive relationships with vendors, other DISH business units, & IT teams

Skills, Experience, Requirements

  • BA/BS in business or other relevant discipline and two or more years of related experience; or four to six years equivalent of education and experience
  • Demonstrated experience of strong analytical skills in understanding how system interactions work and creation of targeted systems analysis including requirements and process flow across complex projects that include multiple systems and business units. 
  • Excellent communication skills, including written, verbal, and presentation skills as the candidate will be required to interact regularly with all levels within the organization
  • Detail oriented and unafraid of questioning the status quo - should be constantly curious about the “why” behind something
  • Strong collaboration and conflict resolution skills required, as well as the ability to advocate on behalf of another party  
  • Some travel will be required
  • Experience with large IT organizations, Media Sales, or previous vendor management experience is a plus

Tamkeen Aslam

Senior Recruiter

(703) 986-3808

Tamkeen.Aslam@

             

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