Title: Business Analyst - CRM ConsultantLocation: Columbia, SC Role is hybrid (3 days Onsite per week)Interview Process: 1 round, virtual (video required)Hiring Type: W2Duration of the Contract: 12 monthsBusinessAnalyst - CRM ConsultantThe CRM Consultant will play a crucial role in helping the organization enhancecustomer relationships and optimize business processes through the effective use of CRM (Customer Relationship Management) software. This individual will assessbusiness needs, design tailored CRM solutions, and ensure systems are implemented and adopted successfully to drive organizational goals.Required Skills.5+ years of experience with MicrosoftDynamics365 CRM – configuration, implementation, and optimization .7+ years of experience with Sales Processes – workflows, pipeline management, and process optimization.12+ years of experience as a Business Analyst – gathering requirements, documenting processes, working with cross-functional teams
Preferred Skills:.CRM certifications (e.g., Salesforce Certified Consultant, Microsoft Dynamics 365 Functional Consultant).Experience developing training materials and SOPs for CRM adoption·Experience with Salesforce CRM
Please share resume to ajay @ yottasys .com