The IT Business Analyst is responsible for connecting business units and technical teams by applying business analysis techniques and observing business unit practices to define and understand business functions and processes (current and future state), identify pain-points, inefficiencies, and related functions and processes, elicit and negotiate business requirements for new implementations and modifications to existing IT systems and services, create process diagrams, manage change management processes, document use cases and test plans, partner with cross-functional teams and stakeholders to identify and validate solutions to business unit requests and requirements, and assist with the evaluation and preparation of IT Demands for prioritization and implementation.
Preferred:
- Four (4) years previous experience in business/systems/process analysis
- IT Project Management experience
- Agile Facilitation experience
- International Institute of Business Analysis (IIBA-CCBA) certification
- PMI Professional in Business Analysis (PMI-PBA)
Responsibilities:
1. Schedule, prepare, and facilitate fact finding/discovery analysis meetings with stakeholders and subject matter experts to understand and document current business processes and functions, pain points, assumptions, timeframes, and success measures
2. Present business process documentation to business and IT decision makers for approval
3. Define business process inputs, outputs, and data elements required for optimal execution
4. Collaborate with business partners to confirm scope and objectives of the project and formulate a shared understanding of project priorities
5. Assist with identifying scope creep and collaborate with technical and functional teams to evaluate feasibility, effort, and project impact of scope changes
6. Facilitate identification of business-critical process steps and the requirements/policies driving those steps
7. Identify and understand the governing rules and regulations that affect project teams’ business processes
8. Designs user interface mock-ups to effectively meet business needs within native system functionality
9. Document system processes, functionality and recommend improvements as applicable
10. Understand, analyze, and communicate benefits of product features/functionalities to assist customer in evaluating go forward strategies and solutions
11. Collaborate with UITS team members and business area representatives to help identify and validate technical solutions to business requests/issues
12. Create standardized templates for internal IT and Business Analyst processes
13. Assists with devising test plans and coordinating User Acceptance Testing documents
14. Plans and executes unit integration and acceptance testing to validate individual customer requirements against delivered product
15. Contributes to and maintains an issues log and collaborates with appropriate teams to identify and mitigate risks