Job Title: IT BA w/Operations and MOC
Location: Houston, TX (Onsite)
Duration: Contract Position
Description:
At Cheniere, we provide the world with safe, reliable energy. But more than that, we provide opportunities for our talented employees to impact their communities every day. Our diversity is key to our continued success and forges a path where our culture supports greater equity and inclusion for our employees, customers and beyond.
POSITION OVERVIEW:
The primary purpose of this position is to effectively work with Operations and IT teams with documenting existing processes, workflows, systems, and applications. This will play a valuable role amongst a diverse team of professionals to support various projects. You will work in an environment that promotes proactive cooperation and motivates individuals to maintain a positive attitude to consistently deliver quality services and solutions that meet business requirements.
EXPECTED KNOWLEDGE:
- Knowledgeable of system development and delivery methodologies.
- Software solutions are Sphera and Syntex for MOC (Management of Change)
- Conversant in business solutions information technology and software applications.
- General understanding of project management methodologies, structures, and processes.
- Understanding of the business process improvement (BPI) and Process Safety including Management of Change, methodologies and processes contribute to the success of a project.
- The successful candidate will have a blend of highly analytical skills, proficiency in systems with a view to full automation and soft skills to work with business partners.
- Knowledge of project management and change management principles and practices.
- Familiar with technology delivery lifecycle for waterfall and agile methodologies
- Understanding of LNG operations preferred but not required.
RESPONSIBILITIES AND ESSENTIAL DUTIES:
- Lead activities related to the requirements, design, development, and deployment of MOC process and information management system.
- Help identify and manage gaps, inefficiencies, and bottlenecks in the Management of Change (MOC) business processes.
- Analyze existing processes, workflows, systems, and applications. Create as-is and to-be internal business processes and capture current business processes for future improvement and streamlining and as part of feature development.
- Collaborate with business to develop process mapping, conduct process engineering, capture opportunities for improvements/efficiencies, enhancements, optimization, automation, and/or innovative solutions.
- Participate in solutions design/development. Provide and share researched business needs and/or issues with examples, data, and artifacts.
- Assist in project documentation creation such as workflows, process maps, reports, turnover documentation, and procedures.
- Provide critical reporting and analysis of business process performance and make recommendations for cost savings initiatives and improvements.
- Develop, maintain, and improve business process analysis for operational support programs and related information management systems. Support programs include but are not limited to MOC, Operations Assurance and Risk Assessment
- Interact with business stakeholders to understand the requirements and document.
- Prepare and deploy communication plans related to MOC business processes and systems.
- Evaluate vendor partners/solutions and assist in coordination of implementation efforts.
- Monitors, identifies, and analyzes problems for systems within Operations responsibilities.
- Clearly and concisely report results to diverse audiences, including executive management.
- Facilitate process improvement workshops.
- All listed tasks and responsibilities are deemed essential functions to this position; however, business conditions may require reasonable accommodations for additional tasks and responsibilities.
QUALIFICATIONS/TECHINICAL SKILLS:
CBAB certification
MOC
Operations Assurance
MS Project
Excel
SKILLS/Competencies:
- Strong process mapping skills
- Demonstrated ability to identify and address complex issues that arise during analysis and improvement of process.
- Proficiency in understanding business processes and being able to translate them to requirements.
- Experience bringing people together with different views to create new or improved process based on shared vision.
- Self-starter with the ability to take a project and think through the possibilities and details to create a strategy for analysis and resolution with little direction.
- High attention to detail with ability to problem solve quickly while adhering to tight deadlines required.
- Excellent verbal and written communication skills in general business and technical capacities
- Excellent time management and organizational skills
WORK CONDITIONS
- Job is performed in a typical office environment, but is subject to time pressures and constraints, and is often dependent on input from others.
- Occasionally, work may be performed from home, after normal work hours or on weekends.
- Periodically travel as business requires.
- Subject to drug and alcohol testing, per applicable federal regulations or as required by Cheniere.