Job Description :
AWS Cloud engineer for the State of Connecticut
Location: Hartford, CT
Duration: 12+ Months
Req ID: CT DSS

DSS is seeking an AWS Cloud Operations Engineer to complement the capabilities of Network/Cloud support team. The person will provide best-in-class customer support for AWS Cloud Infrastructure, including optimization and configuration of DSS AWS environments .The candidate should be a self-starter; detail and customer service oriented, should have excellent written and oral skills and must also be able to work in a fast passed customer oriented environment.
This position is 100% remote. This is a six-month project requiring 40 hour per week and may require evening and weekend work.
Responsibilities
Perform daily system monitoring and troubleshooting for Mission customers, which includes verifying the integrity and availability of cloud infrastructure, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups, live data feeds, and batch processing
Communicate with vendors and other teams about technical issues
Write knowledge base articles and runbooks for commonly asked questions or frequently reported issues, including root cause analysis (RCA)
Perform changes to infrastructure outside of documented runbooks such as software upgrades and patching
Lead technical projects to deploy new tools or features
Mentor LAN Support Team and Help Desk staff
Required Skills
3+ years hands on experience managing AWS cloud workloads, especially EC2, RDS, VPC, and CloudWatch
3+ years hands on experience building and configuring workloads, EC2 instances, RDS, VPC’s, etc…
3+ years of Linux System Administration experience (Linux and Windows)
Experience managing high-volume networks and large traffic websites, including the IT infrastructure
Experience configuring network firewalls, VPN, Routers/Switches, and Load Balancers
Experience with web server applications (Apache, nginx, Tomcat, IIS) and administrating web application environments (LAMP, RoR, Java, or ASP.NET)
Experience managing and configuring DNS, CDNs, SSL and Load Balancing
Experience automating repetitive tasks to build efficiency (Ansible, Python, or Bash)
Experience with MySQL or SQL Server infrastructure
Experience in a technical customer support role that includes planning, coordinating, problem resolution, and documentation
Experience deploying Infrastructure as Code using configuration orchestration tools (Terraform or CloudFormation)
Be able to work a flexible schedule including nights, weekends, and holidays
AWS Associate Certification

Client : State of Connecticut