Job Description :
 Detailed JD:
Responsible for Service Now Updates
•  Assist and update data in Service Now
•  Excellent knowledge of Asset Management processes
•  Coordinate with vendors on process adherence and for data collation
•  Manage process documentation
•  Perform data retrieval based on request
•  Responsible for coordination and update of inventory in case of new site opening
•  Facilitate POS and other equipment returns
•  Provide short training on devices to appliable teams/individuals on need basis
Knowledge of below is required
•  Knowledge of Service Now is a Must
•  Good Knowledge of Microsoft 365 (Word, Excel, PowerPoint, Teams, Outlook)
•  Knowledge of 1010 Data and Smartsheets
•  Good understanding of the following:
o          IT Asset Management Processes
o          IT Service Management Processes
o          IT Lifecycle Management Processes

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