Role: IT Application Support Engineer II (Actimize)
Location: Lake Mary, FL
Interview Type: Webcam
Work Arrangement: Hybrid
Duration: 6+ months
Description:
*6-8 years of diverse experience in information technology required.
*Performs complex troubleshooting as a subject matter expert in one or more applications.
*Works to ensure appropriate monitoring and alerting setup.
*Works on root cause analysis and problem management to address underlying technical issues.
*Collaborates with business and application development stakeholders.
*Monitors changes to applications and their operating environment.
*Analyzes any complex issues. Recommends technical solutions on application problems.
*Reviews and develops updates of contingency documentation and processes.
*Reviews and analyzes product migrations through all systems environments.
*May review and execute Change Management scripts.
*Contributes to incident resolution for high priority incidents.
*May mentor or provide guidance for junior team members.
*Contributes to the achievement of related teams' objectives MODIFIED BASED UPON LOCAL REGULATIONS/REQUIREMENTS.
*Experience in the securities or financial services industry is a plus.
*Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree is beneficial.