Job Description :
  • Minimum of 7 years of experience in an application support role.
  • Strong problem-solving and decision-making skills.
  • Independent thinker with the ability to perform under pressure.
  • Experience with onshore offshore support model.
  • Experience driving solutions to complex problems where the analysis of situations or data requires an evaluation of intangible factors.
  • Ability to work comfortably in ambiguous situations and optimize the teams' resources to attain business goals and objectives.
  • Experience working on Appian 20.x +
  • Experience with SAIL, Tempo, Records, XSDs, Sites and datastores along with the knowledge of Java programming skills
  • Experience debugging issues with Appian plugins
  • Bachelor's degree or equivalent experience in computer science and/or related discipline.
  • Experience with Distributed Systems - Unix, Linux, Oracle, Cloud, SQL
  • Experience with change control methodology.
  • Experience with Ticketing systems like Service Now.
  • Excellent interpersonal skills.
  • Appian L2 certification is a MUST
             

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