Job Description :

Position:  AEM Engineer with Production Support Experience

Location: San Jose, CA & Raleigh, NC


Remote till Covid


Job Description: 

AEM 6.5, Java/J2EE, Rest API, Shell Scripting, ServiceNow, Linux

ü  Must have Technical skills 4-6 years of experience on Java Content Repository (API) suite, Sling web framework and Apache Felix OSGi framework, DAM, Workflows.

ü  Must have 4-6years of experience on AEM 6.0, 6.2, 6.5 with the architectural knowledge of both CRX2 and OAK repositories.

ü  Good understanding of ITIL process guidelines for Release Management, Change Management, Transition Management and SLA Management.

ü  Good Knowledge in Installation, Configuration and Administrative activities in AEM6.3 & above.

ü  Must have good administrative knowledge on the various modules in AEM - MSM, publishers, Replications, user management, package installation.

ü  Proficiency in REST API, HTML, DHTML, CSS, XML, AJAX, JQuery, Apache & IIS

ü  Working knowledge of different OS including WIN, UNIX, LINUX, Solaris

ü  Working knowledge in Linux based OS Shell scripting

ü  Good to have knowledge on Continuous Integration and building tools such as Jenkins, Ansible.

ü  Must have administrative knowledge on apache dispatchers - setting up dispatchers, enabling rewrite rules etc.

ü  Provide customer support and troubleshoot customer reported complex issues such as JVM Heap Dump Analysis, Thread Dump Analysis and Performance issues for AEM.

ü  Fix Bugs through Code Changes in the later versions of AEM in collaboration with Engineering Team.

ü  Troubleshoot, validate and report customer submitted bug reports.

ü  Provide Support Fix to customer for AEM, if changes are trivial.

ü  Manage risks and resolve issues that affect release scope, schedule and quality.

ü  Support all kinds of product related issues e.g. architecture, infrastructure, functionality, development, integration, migration etc.

ü  Analyzing critical issues for providing RCA and taking corrective measures to avoid recurrence of similar issues


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