Advisory Consultant – Must have strong consulting skills, executive presence to engage with customer, conduct customer workshops, drive requirements, drive methodology, strong documentation skills
• ITSM knowledge
• Knowledge of recovery business processes
• Requirements definition for operationalizing CRS solutions
• Understands customer environment at a high level (what needs data protection, critical material) • Knowledge of Dell CRS solutions or similar other vendor products
• Can explain CRS solution to customer • BC/DR, BIA and Class of Services • Application Dependency mapping and dataset prioritisation • IT Operations and capacity management
• Have knowledge of Operational Transformation and what required / missing to get a customer to a Cyber Resilient Operational model – basic understanding only
• Understand and be able interpret Statement of Work (SOW) • Understand what’s in scope and out of scope and how to manage these • Be able to articulate and design the solution
• RunBooks / documentation creation • Current state / Future state roadmap creation • Presentation skills • PowerPoint