TITAN DATA INC
Saint Paul, MN
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Job Description :
Position: UX Researcher

Client: Best Buy

Location: Richfield, MN

Duration: 6-12+ months

Interview Process: 1 hour in person interview.

Position Overview:

Responsibilities/Deliverables that the resource will be responsible for:

Lead user research for prototype testing and live production testing
Lead user research for ethnography and contextual studies

Plan and facilitate user research
Define research objectives on a per project basis

Define user tasks and scenarios for research materials to achieve study objectives
Work with our Retail User Experience team to create the required facilitation materials, such as clickable prototypes
Develop discussion guides for research

Facilitate one-on-one usability testing sessions
Moderate ethnography/contextual sessions

Report and analyze test findings into a clear format and deliver to larger multi-disciplinary team

Skills Overview:

What are the MUST have skills that you are looking for in a candidate?

Analyzing data to arrive at meaningful findings, and the difference between data vs. insight.
Defining the research process within cross-functional product teams.

Qualitative user experience research methods including heuristic evaluation, usability testing, concept testing, field research, ethnography, discovery research, paper prototyping, remote research and guerilla methods.

Testing applications on a variety of platforms (desktop, tablet, mobile) and understands the intricacies, challenges and best practices of conducting research on these platforms.

Both moderated and unmoderated research approaches
Planning, defining, developing, recruiting, moderating, analyzing, and presenting (written and oral) research

Detailed-oriented individual that can manage multiple projects simultaneously.

Preferred Skills/Nice to have:


A strong communicator that can evangelize UX Research and get buy-in by explaining research concepts at a high-level for stakeholders and at a detailed-level for contributors.

A relationship builder that is highly collaborative.

Self-organized and proactive, with impeccable time management skills.

Creative and flexible.


Client : Best Buy
             

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