Job Description :
Job Title: IT - Telecommunication Network Administrator – Senior


Work Location: Daimler Financial, Farmington Hills

Telecommunication Network Administrator – Senior


Organizes and coordinates the activities associated with installation, deployment, and upgrade of software, hardware and network facilities.
Configuration, support and maintenance of the network environment.
Determine user needs and incorporate them into the design and overall plan for support.
Responsible for acting on existing trouble tickets established in the tracking system.
Receive complex tickets that help desk and technical support analyst cannot resolve.
Identifies, researches, and resolves technical problems proactively establishing root cause and mitigation recommendations to prevent further issues.
Documents, tracks and monitors the problem to ensure timely resolution and within SLA’s.
Familiar with a variety of the IT technologies, concept, practices, and procedures.
Relies on experience and judgment to plan and accomplish goals.
Performs a variety of tasks. Works under general supervision; typically reports to a team lead or supervisor/manager.

Minimum 8 years of experience
Experience and expert level in all fields listed below:
o Cisco, Nortel and Juniper equipment configuration, support & management
o WAN / LAN architecture and VOIP network architecture
o Networking (E.G. DNS, DHCP, QIP)
o Deployment of network equipment in large Global Corporate environments
Cisco certification required CCNA, CCNP, etc.
Ability to use network diagnostic equipment to evaluate and diagnose potential network related issues
Excellent communication skills, written and oral
Experience working with remote teams
Self-directed with the ability to develop action plans, reports, status, and presentation material
Bi-lingual language skills helpful, but not required