Job Description :
Title: Technical Writer
Location: NJ, NY
Position Type: Contract
Rate: DOE
Duties: *Contractor can sit at any KPMG location*
The Technical Writers role is to develop written information about the organizations computing systems that aid in their development, use, and support. Outputs will include a range of documents to be read by both technical and non-technical personnel across all departments.
Skills: Proven ability create clear and concise technical documentation and follow process. Proven track record writing proficiency for multiple audiences and in multiple modes (reports, meeting minutes, presentations, emails, technical specifications, proposals Experienced in the development of technical documentation used for production support of IT infrastructure. Ability to work with little oversight on short deadlines. The position requires a lot of customer interaction including meetings, presentations and documentation.
Responsibilities:
· Working with IT Process Owners, create clear, organized external and internal documents for stakeholders.
· Plan, develop, organize, write and edit operational procedures and manuals
· Edit existing content to conform to relevant standards and maximize clarity.
· Plan future content in collaboration with management to maintain consistency and high-quality for future documentation
· Plan, develop, organize, write and edit operational procedures and manuals
· Experienced with Microsoft Office Suite: Word, Excel and Power Point.
· Knowledge of Visio and Project and familiarity with Atlassian Confluence a plus.
· Prior knowledge dealing with technical users, following up on documentation deliverables and managing their progress towards completion.
· Strong interpersonal skills (verbal, written and presentation Strong knowledge of Production Data Center Operational environments a plus.
· Strong experience with technical writing, technical documentation; experience with systems analysis or business analysis a plus.
· Preferred Education BS or MS degree in Computer Science, Engineering, or related field. Minimum Experience 5+ years Technical Documentation Experience.
Education: Bachelor's degree from an accredited college or university; ITIL Foundation Certification preferred.
Certifications & Licenses: ITIL Foundation Certification
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