Job Description :

Please go through the requirement and let me know if you are interested.

Role: Support Analyst
Location: Cincinnati, OH
Duration: Fulltime
Interview Mode: Telephonic/Skype

Job Description

looking for an application support engineer who has expertise on DB, Unix/Linux, Java Middleware areas

Mandatory skills:
Part of support organization which includes weekends and 24X7 support in a global teams (global delivery model)/ been part of L2/L3 support teams SQL and Oracle Database queries and migration experience/Shell scripting
Experience on Java middleware and web sphere
Aware of Disaster recovery testing
Unix/Linux OS environments experience
Nice to have – E&U experience

Job Role:
Understanding the existing application from a functional and technical point of view and provide the solution accordingly
Provide support and prepare technical documentation
Effective in anticipating and understanding customer expectations, and ensure customer requirements are met and expectations appropriately managed
Work Experience of around 5-10 years in projects involving L2/L3 support
ITIL experience/certification preferred