Job Description :
Job position: ServiceNow developer
Location: Burbank, CA _ Celebration, FL


Develop discovery solutions related to patterns/probes/sensors/relationship scripting based on architectural solutions recommended by ServiceNow.
Ensures delivery of the validated solutions and responsible for overall data quality within the scope of ServiceNow
Validate discovered data
Review CI quality with owners of data
Using the CMDB dashboard and created rules, identify devices that have not been discovered in ‘x’ number of days to assess disposal options
If a CMDB lifecycle in place identify any gaps in data quality to help achieve those goals
Health check reviews of existing schedules and their impacts on data quality and expected device returns
Review of previous schedules for diagnosable errors and completion.
IP access issues (routing or IP access challenges)
Compute system access errors (Authentication troubleshooting)
Identify unclassified network gear, extend classifiers as required for newly discovered items
Implement and deploy new or modified schedules to access identified IP ranges in growth or datacenter re-alignment


ServiceNow Discovery:
Troubleshoot mid server activity and diagnosis discovery methodology issues within schedules
Ability to develop, create and test server-side object-oriented JavaScript, Unix Shell, Windows and PowerShell scripting.
Understand standard ServiceNow development methodology
Troubleshoot discovery errors generated in testing
Configure schedules and segmented IP ranges as applicable
Validate output from schedules align with technical requirements
Understand CMDB data precedence as it relates to IRE and troubleshoot issues in CI creation/updating
Understanding of CMDB health reports, discovery dashboards and discovery logs
IT Domain Knowledge:
Basic level of networking knowledge to include routing protocols, TCP/UDP transmission, IP transit diagnosis, sub-netting, etc.
Intermediate knowledge and ability in Server Administration across OS platforms. Including the