Job Description :
Greetings from Diamond Pick,

Hope you are doing great!!!!!

Please find the below immediate hiring Position, if this is of your interest kindly send me resume with contact details.

Job Title : Service Desk
Location : Omaha, Nebraska
Duration : Contract/Fulltime

Technical Skills:
Basic Knowledge of Client / Server Architecture - Beginner
Basic Knowledge of Operating systems - Beginner
Basic Knowledge of Networking concepts - Beginner

Job Responsibilities:
Monitoring of tickets.
Working on lower Severity (3/4/5) Incidents
Working on Incidents as per Standard Operating Procedures (SOPs)
Escalating incidents to next level if required