Job Description :
Role : Senior DOT NET Developer
Location : Alpharetta ,GA
Job Description :
Re-creation, analysis, troubleshooting, and diagnosis of incidents relating to off-the-shelf and proprietary applications and/or platforms.
Determination of root cause of incidents (configuration vs. defect)
Liaison with appropriate teams for the development of corrective actions or viable workarounds to resolve incidents
Installation of applications in supported environments.
Deployment of application upgrades and fixes
Responding to automated alerts on the health of systems
Executing scheduled or unscheduled tasks relating to operational maintenance and monitoring of applications
Performing routine audits of systems for the purpose of preventative maintenance of applications and reporting on their status
Adhere to E&Y and ITIL guidelines for Incident, Problem and Change Management.
Effective call management including logging, monitoring / updating, prioritising and resolving calls in a timely fashion.
Ensures all work is carried out and documented in accordance with required standards, methods and procedures.
Desired technical experience :
Knowledge of C#, VB.NET, ASP.NET programming and web services
In depth knowledge in Oracle 12c SQL preferred.
Experience or Knowledge on SQL Server 2012+, SSIS, SQL Reporting Services (SSRS)
Experience with Active Directory and single sign-on protocols
Microsoft Visual Studio 2015
Experience with Team Foundation Server (TFS),
Experience with F-Secure, SFTP, Control-M batch job scheduling tool
Experience supporting applications in shared or virtual environments
SharePoint, Access and Office.
Knowledge and Skills Requirements :
Ability to read and understand code (Code-competency) for diagnosis, escalation to tier 4 teams
Knowledge of troubleshooting tools and techniques related to networks and systems i.e. remote access tools, Windows Support tools, connectivity tests, etc.
Creation of simple queries, running pre-defined scripts, configuration, security, and interpreting logs and traces.
General understanding of various IT security concepts as they relate to production environments.