Job Description :
Demonstrates understanding of customers'' business processes, technologies, culture and challenges.
Able to take a concept and turn it into a proposed project – including scope, resource need, and schedule.
Evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a process overview and distinguish user requests from the underlying needs.
Proven ability to be an interface between business users and IT teams to facilitate large and small-scale changes and complex problem solving.
Ability to perform stakeholder analysis and communicate effectively with the business and technical teams at all levels.
Strong technical aptitude coupled with business intelligence and a deep understanding of customer''s needs so that they can be transformed into application and operational requirements.
Proven experience using structured, disciplined approaches to solving technical, data, and logical problems.
Strong skills to produce necessary project documentation including business/data requirements, data flows, user stories, process diagrams, and functional designs.
Job Description :
Strong understanding of the software development life-cycle
Proficiency with use of a story/sprint tracking tools such as JIRA a plus.
Strong understanding of Sales & channel business processes and integrations between hosted services and on-premise enterprise applications a plus.
Strong experience in CRM domain for Subscription and Usage selling models.
At least 5+ years of experience in Salesforce Sales cloud implementation.
Self-motivated with strong leadership and presence.
Able to work with ambiguous requirements with little or no guidance.
Ability to effectively prioritize and execute tasks in a high-pressure environment
Excellent presentation oral and written communication skills
Strong negotiation and conflict-resolution skills
Proficiency in documenting use cases, requirements, process diagrams, and data flow diagrams in a technical environment.
In-depth knowledge and hands-on experience in supporting & implementing applications
Experience in Agile methodologies like SCRUM.