Job Description :
Short Description:
This position will be working on a highly complex network for the Department of Transportation with a team comprised of Commonwealth staffed positions as well as contracted personnel.
Complete Description:
*This requisition requires onsite in-person first round interviews only *Client would prefer candidates local to the Harrisburg, PA Area *The PO for this req goes through 9/30/20 POSITION PURPOSE: This position will be working on a highly complex network for the Department of Transportation with a team comprised of Commonwealth staffed positions as well as contracted personnel. This is highly advanced technical work in the design/architecture, administration, configuration, and monitoring of the increasingly complex PennDOT network. Work is in a centralized location with complex Cisco gear and other network devices and appliances. The person in this position is responsible for providing technical support for planning, designing, maintaining and integrating PennDOT’s local and wide area network infrastructure and will have input into the Cisco architecture deployed throughout the IED Delivery Center. This position will require an individual with advanced level communications, technical, and project management skills. DESCRIPTION OF DUTIES: This position will be responsible for the assisting in the highest level of network planning and long-term vision for the department’s network and security infrastructure. Installation, configuration, maintenance, monitoring and management of PennDOT’s network infrastructure consisting of Cisco switches, routers, appliances, and associated hardware and software. Performs Network Management functions utilizing various types of tools like SolarWinds Orion to monitor, test, verify, troubleshoot and resolve complex Department network problems working with users, service providers and others to resolve problems. Performs Network Management functions utilizing Genetec Security Manager for Traffic Management Centers camera maintenance and administration(TMC Works to design and Install highly complex networks as well as develops techniques to optimize the network for maximum efficiency. Investigates, evaluates, and recommends the deployment of new technologies. Provides technical assistance to develop RFPs, RFQs and other specification documents to acquire hardware, software and/or IT Services. Reviews, plans, designs, and implements complex networks both wired and wireless to enable the integration of network operating systems, platforms and protocols while enhancing network performance and security. Evaluates current and future network needs and prepares recommended technical solutions. Proactively identifies and troubleshoots issues related to highly complex network problems working them to resolution. Including communication of progress to managers. Leads and provides technical and high-level guidance to Department wide projects. Plans/Designs overall architecture of PennDOT LAN/WAN networks including: • Network bandwidth analysis and capacity planning, routers and switches. • Reviews and provides detailed specifications and schematic engineering drawings/ Visio for network enhancements and modifications. • Develops documentation for configuration of all network components including setup, installation, and overall deployment of all network hardware and software. • Reviews the development of configuration standards. • Reviews documents where network wiring and cabling may be involved to assure that all aspects of network requirements are completely covered and that specifications meet all appropriate PennDOT and/or industry networking technical standards. • Administration of the Departments Traffic Management Centers including Highway Traffic Cameras and Signals networks. • Assist with Business partner connection between the business community, the Office of Administration, and PennDOT. • Assure that all existing and new networks meet or exceed the requirements set forth by the Office of Administrations ITPs. • Verify renewal of maintenance contracts for network related hardware. • Create orders and reports in the Commonwealth’s Enterprise Services Management System (ESMS) • Ability to create Visio diagrams of the PennDOT network for documenting new and existing network elements. • Operation of the Departments Cisco AnyConnect VPN environment and Adaptive Security Appliances for VPN concentration for remote connectivity of Department personnel and Business Partners. • Administers the departments Access Control Servers as well as the Identity Services Engine for authentication to network devices, WLAN, and VPN environments. • Ticketing resolution and reporting from the departments Remedy system • Support remote IT staff in the Districts with complex network related issues • Support central office staff with complex network related issues for troubleshooting of department wide applications • Support for the departments video conference bridge Performs the Maintenance/IOS of Cisco routers, switches and firewalls on PennDOT network. Reviews documents standard procedures for operation, management, and monitoring of the PennDOT network. Strong knowledge of Windows and Windows products including Windows Server and Windows workstation operating systems, personal computer software set up and installation, PC connectivity products and PC hardware connectivity. Communicates both verbally and in writing with other employees and vendors. Performs other duties as required. ADA REQUIREMENTS: Equipment in use in Job Performance: Personal Computers, servers, network components, telephones, calculator, copy machines, printers, faxes, cell phones and common writing devices. Must be able to lift 70 pounds. Must be able to work from a step ladder. JOB LOCATION: Structured office setting. Occasional attendance at various sized meetings, conferences and training sessions. Occasional overnight travel is required. DECISION MAKING: Plans the work and assigns work to subordinates in terms of goals and objectives, discussions with employees and supervisors are held to review the status of assignments. Overall performance of the network team and availability/performance of the network and customer satisfaction are factors used to determine level of success. ESSENTIAL FUNCTIONS 1. Operates a personal computer and other IT hardware devices. 2. Excellent communication skills; ability to write clearly and concisely. 3. Ability to provide customer service and business operations support. 4. Ability to develop project documentation and procedures for to sustain application support 5. Organize and manage multiple concurrent activities. 6. Ability to assess issues/problems and make appropriate decisions for resolution. 7. Maintain a knowledge base of the concepts and capabilities of IT hardware and software resources. 8. Develop/maintain staff proficiency in technology focus areas. 9. Occasional travel to perform duties. Network Routing required 7-8 years Network Switching required 7-8 years Cisco ASA/Firepower required 7-8 years Cisco Nexus desired 5 years CCNP desired 5 years Genetec Security Center desired 4 years 4-year college degree desired 4 years Application Load balancing (Citrix NetScaler) desired 4 years