Job Description :
Position: O365 Engineer


Location: Southfield, MI


Duration: 6+ Months


Accepted Visa: USC /GC / H1B / EAD - GC & TN



Key Responsibilities:


Supporting the management, configuration, security, deployment, testing and operations of Client?s Messaging Platform & Systems.


Responsible for the day-to-day management of the messaging system including but not limited to,

documentation, testing, configuration changes, topology updates, account and Distribution List

management and problem resolution/trouble shooting.


Plan and coordinating updates, outages, maintenance windows, and any other activities that could

impact the availability of the messaging system.


Maintain and optimize system performance and efficiency through monitoring, analysis and

performance tuning, maintaining documentation.


Function in both team and independent work environments.


Work with vendors, application developers, security engineers, corporate IT, and other technology

groups to resolve any problems


Maintain and administer Office365 (Security, mailboxes, AD sync, etc


Maintain and administer Mobile Device Management & Mobile Application Management using MS

Intune (Conditional Access, MDM, MAM, etc


Maintain and administer mailbox archiving


Maintain proper change management documentation for all hardware and software modifications


Maintain Permissions (Tenant, Security & Compliance, Exchange Online, etc


Maintain and administer eDiscovery and Compliance Management


Report progress to supervisor, including the preparation of weekly status reports


Troubleshoot and manage calls/tickets escalated from the Service Desk and assist with network

administration


Perform additional tasks as assigned


Participate in weekly on-call rotation


Participate in monthly maintenance windows



Qualifications/Requirements:



Bachelor?s Degree in Information Technology, Computer Science, Engineering or related field

(preferred) or the equivalent in training and experience


Minimum 3-5 years high-level MS Exchange experience in an enterprise environment


In-depth knowledge of O365, Azure and MS Office Suite 2016


Experience with Microsoft Intune is required


Experience with Microsoft Azure AD is required


Knowledge of O365 groups, development patterns & practices


Experience with Email Protection technologies (ProofPoint preferred) is a plus


Technical experience with Microsoft connectivity analyzer tool


Ability to integrate MS Exchange with other systems to enable key workflows and business processes


Extensive knowledge of databases, logs, mail routing and protocol support


Manage e-mail gateways and policies


Strong Active Directory skills


Strong Lync 2013/ Skype for Business skills


Ability to create custom PowerShell scripts and commands for automation


Project management experience is a plus


Capacity to successfully manage and prioritize simultaneous requests from start to finish


Excellent verbal and written communication skills


Ability to work under pressure and deliver results


Strong customer service skills and ability to interact with clients, staff, and management teams