KK Software Associates LLC
Hilliard, OH
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Job Description :
Role : Java Production Engineer
Location : Chicago Downtown
Duration : 12+ Months


Oracle 10g, Foundation : Core Java









Essential Skills

1. Java Technology Stack

2. Oracle DB

3. Prod Support Experience

4. ITIL process

5. Strong support and development experience



Role Description :

1. Incident management - handling/assigning support tickets and ensuring that the SLA is met.

2. Daily monitoring of Jobs and take corrective measures in case of any issue.


3. Supporting the deployment and upgrade of other related modules and applications.

4. Regression testing of the application in case of any upgrade and outages.

5. Accountable for technical solution of minor enhancements based on the user request.

6. Responsible to get sign-off from the customer for software fixes in case of support tickets and design in case of minor enhancements.


7. Integration plan for the system with the external interfaces.

8. Coordinating with the Application ,Database, Middleware and EQA support teams.




Desired Skills

1. Tibco
2. Angular Js
3. Good coordination with different groups including offshore/onshore
4. Good communication skills
5. Good analytical and problem solving skills
6. Communication and Interpersonal Skills
7. Added advantage if airline domain knowledge