Job Description :
Position: Infrastructure Monitoring Engineer
Location: Madison Wisconsin
Duration: 3 year contract Job
Job Description: The Application Monitoring Engineer is responsible for delivering and supporting large-scale network, system, application, service, and business activity monitoring solutions. This position involves the deployment and support of the tools the company uses to monitor their network, systems and applications. This Individual will work with senior members of the team to gather monitoring requirements from stakeholders and deliver solutions utilizing the enterprise monitoring toolset.
Job Responsibilities:
Support application monitoring for .Net, Java, SaaS, AWS, and other application architectures
Monitor the responsiveness and availability of critical websites and web applications from the end-user perspective
Monitor infrastructure component for CPU, memory, disk space, and I/O
Provide deep visibility into on-prem, cloud and hybrid applications performance
Support the efforts for ongoing Dynatrace App Configuration and Dynatrace platform implementation
Support the efforts for ongoing CA UMI and CA APM platform implementation
Implement application monitoring, synthetic and real user monitoring solutions following best practices across the enterprise
Collaborate with Business & Technology to design & implement performance benchmarks for each application, & report results
Develop processes to monitor and alert for critical business transactions and applications to catch an issue before the impact
Participates in the discussion of applications performance and infrastructure outage incidents to provide solutions
Collaborate with all relevant IT resources to develop preventive measures and automated remediation of production issues
Participate in continuous improvement initiatives to enhance client service, efficiency and reliability
Influence effective solutions in a matrixed organization
Document information such as configuration, installation and user guides following process standards
Develop and implement integrations between Dynatrace and other tools (e.g., ServiceNow) for enhanced business value
Perform data mining and analysis, utilizing various queries and reporting methods
Desired Skills and Abilities:
4 or more years of experience in Information Systems performing application and infrastructure analysis
Strong Experience with Dynatrace, CA UIM, CA APM, Splunk and other industry standard monitoring platforms
Working knowledge of application monitoring best practices
Strong experience with multiple hardware and operating systems such as Unix, Linux, Windows, and/or VMware
Experience with application performance management technologies: server and application (real and synthetic) monitoring components
Strong Experience in integrating Dynatrace with ServiceNow, Splunk and other industry standard platforms
Synthetic monitoring tools including browser-based testing and load generators
Infrastructure monitoring tools: client, server, network, logs
Understanding of core development principles of scripting languages like Perl, Java, and Python
Understanding of middleware technologies such as JBoss and Tomcat
Understanding of messaging frameworks such as SOAP, REST and web services
Understanding or relational and non-relational databases (Oracle, MySQL, NoSQL, etc)
Experience in configuration management and orchestration tools
Experience in configuration, release, and change management
Self-driven individual with good project and time management skills & strong analytical and problem-solving skills
Ability to prioritize and deliver on multiple project deadlines and milestones
Ability to work effectively with a diverse set of clients in an international organization
Attention to detail and follow-through and must be effective communicator (written and verbal) and willing to learn new things