Job Description :
Job Description:
Minimum 3-7 years of testing experience in which 3+ years managing complex Testing projects
Must have specific testing experience in In-Contact cloud solutions testing, genesys7.6/8.x testing
Experience on Agile/Scrum methodologies
Experience of testing strategies/methodologies (including writing test plans, test cases, conduct manual tests and use/create automation/or tools that can be applied in IVR/Dialer application testing, Integration to Salesforce, Call Routing, Call Reporting, Enterprise Reporting Platform.
Experience in applying appropriate test methodologies including writing test plans, test cases, conduct manual tests and use/create automation/or tools.
Excellent analytical and problem solving skills
Experience of Implementing a work-flow standard for the full project life-cycle.
Experience in defining project expectations and timelines for deliverables to fellow team members.
Ability to prioritize and manage multiple projects simultaneously and efficiently
Outstanding written and verbal communication skills
Knowledge of Automation & Performance testing tools (like Cyara, Empirix, Selenium, QTP, other) preferred.