Job Description :
1. Install , Configure, Administer physical servers, Network devices, Shop floor equipment’s
2. Manage Server Operating systems, Patching, file servers, Backup, UPS etc
3. Document the new Windows server settings that have been applied to the network
4. Acknowledge and work to resolve incoming tickets, either face-to-face or via remote tools
5. Communicate quickly and effectively with users in multiple (global) locations
6. Assist in resolving complex technical issues within the IT environment
7. Workstation/Laptop imaging, configuration and deployment
8. Deploy, manage, and ensure security of mobile devices
9. VoIP phone support and troubleshooting
10. Network circuit troubleshooting. Router/Switch installation
11. Diagnose and solve local network issues, Wireless issues, network printing problems
12. Support for handheld devices, Label printers, Applications, TV displays etc
13. Active Directory administration including managing domain users and privileges, and updating network shares and related permissions
14. Maintain current knowledge levels on existing products and/or acquire knowledge on merging technology and products
15. Maintain up to date enterprise Anti-Virus Applications and Encryption software
16. Design and maintain software distribution using automation for published and advertised applications
17. Support Senior Systems Administrators and other IT staff in maintaining, administering, and enhancing network infrastructure.
18. Working knowledge of Windows 7,10, Windows Servers and MS Office applications is required.
19. Basic knowledge of Office 365 Administration
20. Basic knowledge of SharePoint administration
21. A basic understanding of TCP/IP networking is required.