Job Description :
Position: Hyperion Infra Administrator
Location: Hoboken, NJ
Duration: 6+ Month
Interview: Telephonic/Skype
Job Description:
Impact analysis and Effort estimation for each ticket to identify the scope and time required to
resolve the ticket
Software configuration and installations related to Hyperion, OBIEE, Java Web Apps
Resolve service requests on access, data, metadata, job monitoring and Reporting
Resolve L2 and L3 issues in Consolidation, Planning, Reporting and Hyperion service failure
Resolve L2 support tickets for OBIEE and Java Web Apps
Support interface between Hyperion and other third party systems with the help of DBA teams and
vendors
Take lead in technical application support for Hyperion
Build knowledge repository. Ensure Hyperion technical documentation is in place and kept up to
date
Work in close coordination with other FIS & MGTI teams on Hyperion related initiatives and support
issues
Raise and Follow up with Oracle for any open SR that are raised to resolve any product bugs
Patching of the iiistance as per the patch management process for bug fixes and SR rsponse to the
Hyperion system
Ensure Hyperion systems meet regulatory requirements in coordination with FIS team
Solve Java plug in issues, set up new user, unlock users, web forms issues etc in the existing Java
Web apps
Make recommendations on service improvement plan and manage approved service improvement
Hyperion EPM and ETL/OBIEE Infrastructure Support
Follow up with users on any open issues that require user comments or response
Ensure proper processes are followed
Identify bugs, break-fixes
Address the technical bugs and code-changes in Oracle
Monitor Hyperion, OBIEE, Java Web Apps Services
Hyperion, OBIEE Service instance management
Server Space management
Oracle SR investigation / impact risk & analysis
Monitor System availability
Oracle Apps DBA Support —This will include following activities
Create and maintain issue logs and participate in weekly status meeting or any other periodic
meetings for Hyperion BAU support
Anuj Chaudhary
Resource Manager
Direct