Job Description :
Hi,
I have the following urgent requirement from one of my clients. Please send your resume, including your hourly rate, to me at


Job Title: Genesys IVR Developer
Location: Chicago, IL
Duration: 12 Months
Interview Mode: Phone/Skype

Job Description:

Excellent Knowledge of SIP infrastructure, Genesys framework, Genesys Voice Portal (GVP), Nuance Speech Recognition and Genesys Administrator.
Experience in call flow development using Genesys Composer.
Familiarity with Contact Center technologies, integration experience with Avaya Interaction Center and PBX like Avaya/Cisco.
Good troubleshooting skills (Log reading, tracing calls and analyzing Genesys components
Experience with implementing complex solutions involving Web Services, SOA, VXML and Voice Object
Provide technical expertise in all aspects of IVR solution design and application development .
Proficient in Oracle/RDBMS concepts. Excellent analytical skills.
Must have the ability to understand problems, identify root cause and derive potential solutions.
Ability to apply technical/end-user knowledge to a range of situations


Nityo Infotech Corp.
666 Plainsboro Road,
Suite 1285
Plainsboro, NJ 08536
Pranjul srivastava
Technical Recruiter
Desk Ext. 2287

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