Job Description :
Engineering Technician 1 - United States
Austin, TX 78753
12 months plus

Must be W2, must be able to work onsite Must haves: Any Enterprise Dell/EMC product familiarity (Servers, Storage, Switches), Experience building their own PC, Experience installing and configuring operating systems (Windows, Linux, VMware), Exposure to TCP/IP , A+ cert, or general PC

The primary function of this role is: Providing L1 Support for engineering teams developing enterprise products in a DellEMC lab.

Daily tasks include:
Working with sensitive components in ESD controlled environment
Racking, cabling and configuring enterprise hardware under direction
Troubleshooting servers, storage, networking and software components
Assisting with resource management, lab and dock material receiving and clean-up

Valuable knowledge:
Ability to follow procedures, documentation, and test cases
Any Enterprise Dell/EMC product familiarity (Servers, Storage, Switches)
Experience building their own PC
Experience installing and configuring operating systems (Windows, Linux, VMware)
Exposure to TCP/IP , A+ cert, or general PC upgrades/modifications (RAID, HDD, SSD, GPU, Memory, NIC)

Successful candidates will:
Be resourceful and enjoy problem-solving
Possess a sense of urgency and strong work ethic
Be comfortable learning new skills and technology on-the-fly
Has a passion for learning
Have a stated interest in developing skills involving: procurement, material management, lab operations, systems administration, and networking

Team of 4 - will have daily interactions with 20-30 people
Flexible work schedule - 9-5, 10-6
Some OT if slammed but not common
Position works onsite at the Parmer location in Austin, TX

ACCOUNTABILITIES Performs design characterization on all Product Group products. Analyzes characterizations for violations of known specifications, potential violations and overall signal integrity. Proposes and or implements fixes for any known violations. Troubleshoots and repairs systems to the component level. Sets up, configures and tests prototype systems and software. Assembles and disassembles prototype systems as necessary. Researches and learns new technologies and procedures to remain current with industry standards and new products. Sets up and operates calibrates electronic test equipment, and verifies its working condition maintains its working condition. RESPONSIBILITIES Begins to assist tech engineers in diagnosing prototype design flaws Entry-level role as a technician