Job Description :
IKCON TECHNOLOGIES INC delivers exceptional IT services and solutions that provide clients with definite edge over competitors and promoting highest standards of quality. We are currently looking for a [Desktop Technician] with one of our clients in [Irving, Saint Louis], [TX, MO]. If you are actively looking for opportunities, please send us your updated resume with your contact details.

JOB TITLE Desktop Engineer
CITY Irving, Saint Louis
STATE TX, MO
TAX TERMS C2C/W2
EXPERIENCE 8+ Years
INTERVIEW MODE Telephonic/Skype/In person


JOB DESCRIPTION

Install and configure devices
Install and configure software elements including the operating system (OS)
Maintain and upgrade software elements, including the OS
Move existing devices
Troubleshoot software and hardware issues
Assist end users with application usage questions and concerns
Maintain proper version of the installed software elements, including bug fixes, security patches, and anti-virus updates
Backup and restore selected desktops
Assist in developing and maintaining standard configurations for desktops and laptops
Perform hardware maintenance on equipment that is maintained in-house
Asset tracking and reporting
Act as client advocate, providing seamless support to the Clorox End User community without exposing them to different lines of responsibility
Special off-site events support
Hands and feet support for AV endpoint devices. Helping coordinate setup in a meeting room along with functional testing
Hands and feet support for Infrastructure Services & Network printers
Identify HW failure that is covered under an on-site warranty and follow HW warranty vendor triage and dispatch process

MINIMUM QUALIFICATIONS

Bachelor’s Degree or master’s degree in the field of Computer Science or Information Systems or a related field.