Job Description :
Job Description:
? 10+ Years of Experience in Infrastructure Services
? Experience of managing and running the Global DCs with 1000+ Servers
? Ability to troubleshoot and guide team during Sev1/ Sev 2 Incidents
? Good communication and presentation skills
? Experience in Vendor Management
Experience in SLA and OLAs management
? Experience in NGN, AD, O365 is preferred
? Experience in Audit, Security and Compliance
? Public Cloud Migration
? Overall ownership of the development and/or introduction of new products, services or processes related to Infrastructure Services in North America DC
? Drive and contribute to Sev1/ Sev 2 Incidents
? Provides monthly health check scorecard reporting on NAC services, application and infrastructure SLAs, target/actual results, trends, issues, risks and optimization recommendations
? Oversight Implementation, Enforcement and drive improvement on MPG information Security and Risk mitigation for NA DC
? Provide rollup weekly status report covering key services/applications, milestones, timeline targets/actuals, scheduled/overdue tasks, risks, issues and resolution plans
? Facilitates monthly reviews and reports on GIS project risks, including owners, potential impact and remediation plans
? Defines project management processes and procedures and have implemented in all projects
? Fosters individual and collective creativity
? Creates processes and procedures for ideation, prototyping and production
? Provide vision, with the ability to see opportunities and the business acumen to shepherd ideas from the visionary stage through to production
? Periodic status reporting to Customer leadership
? Participate in relationship level governance meetings

Client : Libsys Inc