Job Description :

This is Harsh Tyagi from Insigma Inc., if you are looking for job change or available in the job market so please send me your updated resume at or call me at Ext. 121.

RGS ID 2710671
Requirement ID 6316128
Role Support Analyst - Content Management (OpenText, Vignette)
Mandatory Technical / Functional Skills 4+ years of experience in: Content Management (OpenText, Vignette)

Good to have - Marketing and Loyalty
Roles and responsibility • Is part of on-call rotation
Better hands on experience on Service Now and its process to meet SLA response and restoration.
Monitoring applications
Frequent status update to Supervisor
Co-ordinate with other teams to resolve the issue. Ex: Infr
Desirable Technical / Functional Skills Open Source:
Operations and Integration
Time Management
Production Support Experience
Communications (Listening, Persuasiveness, Oral, Written)
At least 2 years full systems life cycle experience including requirements gathering, functional and technica
Total experience in required skill (years) 4+ Years
Pay Rate per hour (payable to vendor)
Work Location Bethesda, Maryland
Duration 1+ Years
RGS ID 2710671

Client : TCS