Job Description :
Job Title: Citrix Engineer
Location: Clinton, NJ 08833, USA
Mode: 12 months
Strong understanding of the Nutanix Hyperconverged platform
Experience with Acropolis hypervisor
Experience and expertise with End User Computing technologies : CITRIX, VMware
Ability to install / decommission nodes
Experience in working with all Nutanix components / nodes
Optimization of Nutanix environment
Expertise in VMware virtualization technologies (e.g. ESXi, vCenter, vSphere) including configuration and implementation in enterprise environments;
Proven production service trouble-shooting skills that span applications, systems, storage, and network;
Strong attention to detail with a predilection toward automating as much as feasible;
Consistently applies the concepts of appropriate standard methodologies and best practices;
Prepares reports, records progress and creates solutions to IT problems/issues;
Interfaces with suppliers and vendors as needed to evaluate software, hardware or services and makes recommendations and
Ability to mentor others and thrive in a dynamic, fast-paced, and collaborative environment.
Experience with Disaster Recovery concepts and technologies
Experience with network technologies, including VLANs, NATs, Distributed Virtual Switches preferred;
Experience in installing, configuring, and managing Citrix VDI environments
Ability to use command line and scripting tools such as PowerShell or PowerCLI;
Design and implement technology solutions for internal customers, and participate in the testing and evaluation of new technologies.
Contribute as a subject matter expert or technical resource for projects to deploy various technologies.
Strategize, advise, implement, and support strategic end-user computing solutions, as assigned.
Document technical problems, resolutions, and processes for assigned tasks and projects.
Provide technical guidance and training to team members.
Lead or participate on a variety of cross-functional teams to proactively address support issues.
Work closely with peers, senior staff, and leadership to ensure goals are achieved.
Follow up on outstanding issues with project teams, strategic business partners and leadership.
Work independently with minimal guidance while simultaneously being a collaborative team member striving for team success.
Deliver regular status updates to project teams and leadership.
Drive continuous improvement of systems and processes, as well as generate innovative approaches and solutions to recurring tasks or trending issues.
Provide outstanding customer service. Management & Administration
Mitigate risk, and provide consistency and dependability by adhering to policies and procedures for change and incident management.
Create and maintain thorough documentation for all endpoint solutions, code, configurations and processes.
Act as an escalation point for complex technical issues.
Utilize strong organizational, analytical, multi-tasking, and prioritization skills.
Provide consistent follow-up on incidents/changes/tasks until final objectives are completed.
Advise on and meet project schedules and timelines.