Job Description :
Change Enablement Consultant
Location – Renton, WA – Local candidates required
Duration – 12 months
This Change Enablement / Business Readiness person will work in the Global Portal Project as part of an Agile Team, and will support the project in managing the changes introduced by the project for 90K internal and external users globally. The project will migrate users to a new Identity Management solution for authentication, authorization and user management and from the old CMS system (SP 2007) to SharePoint Online.
Job Functions / Responsibilities
Develop the business readiness strategy including communication, training, and user acceptance testing, of a global project impacting 90K users.
Conduct gap analysis to determine communication and training needs.
Interact with technical resources and customers to identify and document requirements for the rollout of the project.
Work with existing change management channels.
Help document and coordinate technical environment implementations.
Complete technical, functional, process, user manual and training documentation.
Facilitate user training (as appropriate
Qualifications & Skills
2+ years of experience in Change Management/ Business Readiness.
Strong people management skills including facilitation, organization, and business case development.
Strong written, presentation and verbal communication skills.
Excellent listening skills.
Ability to make sound independent decisions and work effectively in a team environment.
Ability to communicate, present and work with globally distributed teams.
Respect for company culture and empathy for end users.
Excellent problem-solving skills and highly self-motivated.
Proficient in MS Power Point, Visio, SharePoint, Outlook, Excel and Word.