Job Description :
Position: Business Analyst
Location: Peoria IL
Contract: 06 months

Minimum Years Of Experience: 5+ years

Must have skills:
1. Chatbot
2. Python
3. Service Now

Nice to have skills :
1. Communication Skills

Detailed Job Description:
Candidate will serve as the ChatBotAI Business Process Technical Analyst

and subject matter expert for technical integrations and analyzing and

approving content for chatbotAI deployed technologies. Candidate will

work closing with Service Level Managers, Service Delver Analysts, and

GIS technical integration teams to design solutions for customers contacting

the Enterprise Service Center. In this role, candidate will be focused on

finding ways to solve or prevent issues for customers faster.

1. Utilize customer voice, data, and other information to identify industry

leading solutions
2. Develop business cases, implement solutions, and manage results to

ensure business outcomes
3. Business analyst for internal and SaaS solutions within service,

accountable for integration needs, support, and change processes