Job Description :

The Configuration Management Database Librarian works with CI owners to ensure all applicable CIs are registered within the Configuration Management Database.

They are additionally responsible for maintaining and auditing the CMDB for process compliance.

Work closely with application, architecture and Infrastructure teams to ensure all items are correctly identified and accounted for within the CMDB
Conduct configuration audits, correct issues as required, and identify process improvement opportunities.
Ensure the accuracy of CIs within database.
Provides information on the status of CIs
Assists Configuration Manager to prepare the Configuration Management Process
Assists in the identification of products and CIs
Maintains status information on CIs
Accepts and records the receipt of new or revised configurations into CMDB
Monitors CMDB Related Queues
Notifies holders of any changes to their CIs
Collects and retains information that will assist in the assessment of what CIs are impacted by a Change to a product
Is responsible for the currency & availability of base reference and populated relationship information in the CMDB
Is responsible for populating the CMDB with descriptions of the attributes and relationships of the logical and physical configuration items
Adherence to the Change Management Process

1+ years of experience as a Configuration Management Analyst
1+ years of working with ServiceNow
Experience performing audits of hardware, configuration items, as needed to maintain accuracy within the CMDB as well as monitoring and managing exceptions to CMDB policies
Background maintaining accurate CMDB model libraries for all configuration items overall responsibility for ensuring data integrity within the CMDB, ensuring that all IT hardware and software components are accounted for
ITIL Foundations Foundational Knowledge
Fundamental Knowledge of Infrastructure components (Servers, Storage, Database )