Job Description :
Seeking a Salesforce and Marketing Cloud Administrator for the Enterprise CRM team.
The incumbent is responsible for:
Supporting the enterprise-wide implementation of Marketing Cloud
Acting as the subject matter expert on marketing automation responsible for maintenance and enhancements
Participating in the iterative SDLC to include requirements gathering, design, code/configuration and testing
Interfacing directly with customers, staff, IT colleagues, and other stakeholders to identify user requirements, assess available technologies, and recommend solution options
Assessing design and objectives for the assigned project phases and recommending strategies and tactics to achieve business needs
Excellent Salesforce and Marketing skills, as well as communication and customer service skills, are required to be successful in this position.
Must haves:
Bachelor of Science in CS, IS, Marketing or related field preferred or the equivalent in experience.
Minimum 3 years CRM Administration and 1-year Marketing Automation Administration experience and strong knowledge of the Salesforce CRM platform including:
Minimum of 1 year of campaign management experience using cloud technology (e.g., Salesforce Marketing Cloud, Marketo, Eloqua, Pardot) or on-premise technology (e.g., IBM, Teradata, Adobe
Familiar with third-party and commonly used functional extenders
Integration tools
Experienced in hands-on design, prototyping, development, configurations, testing and other implementation activities
Proven experience in delivering the full software development life cycle with CRM platforms
Excellent troubleshooting skills with the ability to analyze and resolve difficult problems quickly
Demonstrated aptitude for learning new technologies
Ability to effectively communicate technical concepts to other technical staff members as well as non-technical members of the organization
Strategic thinking