Job Description :
Position Description:
This position is ideal for the multi-faceted individual who has experience as a Server QlikSense System Administrator.
Desired background as a business analysis, Systems Engineer, Solution Architect, Business Analyst, and Project Manager, and is interested in working with a portfolio of cutting edge tools, multiple IT organizations and business customers.
In this role, you will work closely with multiple organizations (Business Customers, Product Owners, GDIA, IT) to convert business goals into product requirements and prioritize them as user stories on the product backlog.
You will coordinate with managing a product roadmap. You will act as the single point of contact for assigned tools.
POSITION DUTIES / RESPONSIBILITIES SINGLE POINT OF CONTACT:
Act as the single point of contact for assigned tools. REQUIREMENTS:
Participate in and/or lead development of requirements, user story development, use cases, and test cases.
DESIGN: Work with Architects and Security Controls Champion on solution design.
ACQUIRE, INSTALL, CONFIGURE:
Work with IT Operations (ITO), IT Engineering, Asset Planning Lifecycle Management (APLM) and GDIA Business Customers in the acquisition, provisioning, installation and configuration and testing hardware/software
MIGRATE/ADOPT:
Work with GDIA business customers in migration from old tools/platforms to new and/or adoption of new tools.
INCIDENT, PROBLEM AND CHANGE/SERVICE REQUESTS: Participate and/or lead incident, problem, change and service request related activities. Includes incident, problem, change, and service request management. Includes root cause analysis (RCA Includes participation in stand-up operations meetings. Includes proactive problem management / defect prevention activities.
CONTRACT/LICENSE MANAGEMENT: Coordinate creation of new contracts and renewal of licenses.