Siebel Analyst

Bethesda, MD Bethesda MD 20894

Date : Jul-20-19

Siebel Analyst

Bethesda, MD

Jul-20-19

Work Authorization

US Citizen
GC
H1B
EAD (OPT/CPT/GC/H4)

Preferred Employment

Corp-Corp
W2-Permanent
W2-Contract
1099-Contract
Contract to Hire

Job Details

Experience

:

Senior

Rate/Salary ($)

:

Open

Duration

:

full time

Sp. Area

:

Oracle Cloud, Oracle Apps, Siebel

Sp. Skills

:

Siebel Developer

Consulting / Contract

Direct Client Requirement

Required Skills :

CRM, Event Management, itil, Siebel

Preferred Skills :

Domain :

IT/Software

Work Authorization

US Citizen
GC
EAD (OPT/CPT/GC/H4)
H1B

Preferred Employment

Corp-Corp
W2-Permanent
W2-Contract
1099-Contract
Contract to Hire

Job Details

Experience

:

Senior

Rate/Salary ($)

:

Open

Duration

:

full time

Sp. Area

:

Oracle Cloud, Oracle Apps, Siebel

Sp. Skills

:

Siebel Developer

Consulting / Contract

Direct Client Requirement

Required Skills :

CRM, Event Management, itil, Siebel

Preferred Skills :

Domain : IT/Software

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Sarian Solutions
Plainsboro, NJ
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Job Description :

Senior Analyst - Siebel
Bethesda, MD

Skills :

Siebel, CRM and Event Management, ITIL Process, Salesforce

Roles :

Is part of on-call rotation
Better hands on experience on Service Now and its process to meet SLA response and restoration.
Monitoring applications
Frequent status update to Client and Supervisor
Co-ordinate with other teams to resolve the issue. Ex: Infrastructure issue
Performs research, analysis and fix issues to meet current and future user requirements.
Provides estimates of work effort for client projects
Meeting the Service levels for resolution of reported application issues.
Answers questions from the business as well as provide adhoc queries when requested
Functions as a technical resource for other team members
Part of Code Reviews team for newly build applications
Documents and reports the activities to the customer.
Creates, Maintains the Standard Operating procedures
SOP Creation, Review & Retire of all application

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