Dynpro
Raleigh, NC
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Job Description :
Title: Sr. IT Engineer – Hosting Compute Windows /Windows Engineer
Location: St. Louis, Mo
Contract: 12 Months
Working closely with Data Center technician located in various locations around the world for remote hands assistance
Required skills:
Detailed working knowledge of Microsoft Operating Systems (Windows 2003, 2008, 2012)
Detailed knowledge of Active Directory, DNS and Microsoft Networking.
Detailed knowledge of VMware and virtual environments.
Working knowledge of one or more of the following: Microsoft SQL, IIS, Netbackup, McAfee.
Working knowledge of Microsoft Clusters
Working knowledge of Server monitoring
Possess analytical troubleshooting skills combined with excellent written and verbal communication skills
Be organized and be able to work under pressure
Be motivated and possess a ''can do'' attitude
Proactive and energetic nature
Live within commutable distance of primary office location
Education or Equivalent Experience:
A degree in IT, Microsoft professional qualifications or equivalent proven experience in a technical support role.
Possess 5-8 Years'' experience in server maintenance and troubleshooting role.
Position Requirements:
Working knowledge of Server monitoring
Possess analytical troubleshooting skills combined with excellent written and verbal communication skills
Be organized and be able to work under pressure
Be motivated and possess a ''can do'' attitude
Proactive and energetic nature
Live within commutable distance of primary office location
Operations Centre processes and procedures are adhered to at all times.
Escalations are performed within the SLA timescales.
Good communications with customers provided throughout incident lifecycle.
Engineering and Senior Management are kept abreast of appropriate escalations.
Customer satisfaction surveys produce positive responses.
Peer level KPI''s are within normal levels.


Client : Direct Client
             

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