| Role name: | Voice Engineer |
| Role Description: | The Voice Systems team is responsible for Telephony Systems and provides end-to-end services for planning, building and supporting our telephony environments.The ideal candidate will possess 5+ years’ experience in Voice TechnologiesSystem management experience includes currency and availability, new capabilities, vulnerability, and security.This position also is expected to provide after hours and weekend on call support |
| Competencies: | Agile Specialisation, Genesys Inbound Voice |
| Experience (Years): | 8-10 |
| Essential Skills: | The ideal candidate will possess 5+ years’ experience in Voice Technologies- Management of Avaya Aura suite of products including CM, AES, SMGR, SM, SBC, Messaging and integration with Genesys.- Oracle Session Border Controller management- Microsoft Teams Calling with Direct Routing- Genesys Cloud management- Carrier Voice Network Management- Voice Security /Fraud Detection- 3rd Party connectivity management |
| Desirable Skills: | need someone to manage Avaya Aura suite of products including CM, AES, SMGR, SM, SBC |
| Country: | United States |
| Branch | City | Location: | - Cincinnati, OH
COLUMBUS
COLUMBUS, OHIO |