Hi We have an opportunity for Sr Systems Engineer role with our client Capital One in Plano, TX or Richmond, VA or McLean, VA. Duration of the project is 12+ months.
Job Description:
Core AV Platforms: Deep technical mastery of hardware, firmware, and programming environments for Poly, Cisco, Logitech, Crestron, Biamp, and Q-SYS configuration, control code debugging, and API integration.
Endpoint & Conferencing Systems: Expert in platform-specific deployment, configuration, and troubleshooting for Microsoft Teams Rooms), Zoom Rooms, and Cisco WebEx.
Own the Vulnerability Lifecycle: Act as the subject matter expert (SME) responsible for the full vulnerability management lifecycle for UC systems (e.g., UC Room software, Crestron, Q-SYS, DSPs, MTR, and Zoom Room devices).
Required Qualifications
Experience:
3-5 years in L3 (Tier 3) support, troubleshooting, and maintenance of complex, integrated AV/UC systems.
Expert-level knowledge of major UC applications and endpoints, including Microsoft Teams Rooms (MTR), WebEx and Zoom Rooms, including their Windows/Android operating systems and application logs.
Expert-level experience configuring and managing Windows and Android based UC rooms and standard based video conferencing. Including Poly, Cisco, and Logitech hardware.
Networking Fundamentals: Expert knowledge of IP networking, QoS (Quality of Service), VLANs, and security protocols.
Core Competencies
Systematic Problem Solving: Exceptional ability to translate a security report finding into a clear, executable remediation plan.
Security Mindset: A proactive, "security-first" approach to platform design and operational maintenance.
Automation Advocate: Strong desire to eliminate manual effort through secure and repeatable scripting.
Cross-Functional Collaboration:
Ability to work effectively across IT Security, Network Engineering, and UC Operations teams