Job Description :
Job Title : ServiceNow Implementation Project Manager
Location : Austin, TX
Duration: Long term contract
Job Description :
* Manage the implementation of ServiceNow CORE and ITSM Modules as project work-streams from discovery through design, build, test, and deployment activities
* In partnership with External vendor and internal teams develop detailed implementation plans for deploying the defined ServiceNow modules including establishing key milestones, and finalizing budget/scope and high-level architecture
* Manage and motivate project team and 3 rd party implementation partner to plan work assignments and schedules and ensure deliverables are completed on time and within budget
* Provide feedback early and clearly where team is not executing to deliverables to meet timelines
* Provide hands-on leadership and Project Management to ensure deadlines are met and key deliverables are always accurate
* Communicate project status to identified stakeholders through routine status reports and meetings
Skills:
* At least 3 years of experience as PM for ServiceNow implementations, especially ground up vs. add-ons.
Implementation of CMDB, Ticket, Incident, Change, Problem and other key ITSM processes, not just tickets
* 7+ years relevant project management experiences
* Experience in the delivery of large-scale technology transformation projects
Education:
Bachelors, Computer Science; OR MIS (or equivalent) with 10+ years IT experience