Solgenie Technologies
Norcross, GA
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Job Description :
We have got a contract opportunity for Application Operations Engineer (SaaS) using AWS
with one of our clients the details of the position are given below. 
Title: Application Operations Engineer (SaaS) using AWS
Duration: 12 + Months
Location: Atlanta, GA
Type (Hybrid): Remote - 2 Day from Office
Visa: US citizen only (Due to nature of Job)
Responsibilities:
  • Managing Complex Applications hosted on cloud
  • Support Application maintenance activities
  • Managing Daily data processing & troubleshoot failures
  • Building proactive Monitoring & alerting service.
  • Automation using ansible, python, Perl scripting
  • Setup & securing new Application instances
  • Change management, building deployment and rollback plans and procedures. Deploying patches & Fixes.
  • Creating and maintaining knowledge base for various technical resolutions
  • Create and setup deployment scripts for different environments (i.e. Test properties vs Prod properties)
  • Configure and optimize instances and web servers for optimal performance. (ex: adjusting default connection limits, adjusting request queuing thresholds)
  • Support, Architect and Implement alongside Technical & Operations teams to meet our customers' individual needs for their infrastructure & application deployments.
  • Work on critical, highly complex customer problems that will span multiple AWS services (dealing daily with high severity incidents).
  • Help build and improve customer operations through scripts to automate and deploy AWS resources seamlessly with as little manual intervention as possible.
  • Collaborate and help build utilities and tools for internal use that enable you and your fellow Engineers to operate safely at high speed / wide scale.
  • Drive customer communication during critical events.
  • Provide on-call off hour support and flexible to work in 24*7 shift environment 
Qualifications & Skills Sets:
  • 5+ years of relevant experience
  • Excellent hands-on experience in managing Application Support (3 tier/2 tier apps)
  • Strong problem solving, analytical and communication skills
  • Exposure in handling complex application performance issues
  • Exposure to APM tools like AppDynamics, Dynatrace
  • Excellent skills on managing containerized / cloud-based application with exposure to various cloud services (EC2, S3, IAM, ELB, VPC, VPN).
  • Good experience in a DevOps environment / Operations team / Infrastructure Operations team.
  • Excellent Troubleshooting skills
  • OS level knowledge (Windows or Linux)
  • Database skills (SQL, Oracle or Postgres / Casandra)
  • Application Server (skills on any of Middleware technologies e.g. – Tomcat, WebLogic, WebSphere)
  • Good understanding on Networking, Load balancers
  • Exposure to scripting language (Ansible, Perl, Python, Ruby, Shell script, Powershell etc.)
  • Experience in working with tools like OpsGenie, Nagios, Rundeck, 
Additional Skills Desired:
  • Cloud / Application-level Security experience
  • Experience in Banking & Financial domain
  • Has worked in an Agile / Sprint development model.
             

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