Job Description :

Role : RPA- Automation Builder
Location : Nashville, Tennessee, USA.
Contract position



As an RPA / IA - Automation Builder you will manage and deliver components of internal and external client engagements that identify, design, and implement technology and creative RPA IA solutions. Join us on our Intelligent Automation journey, responsible for transforming Healthcare.


  • Minimum of 5 years of experience with leading & managing projects that include Intelligent Automation technologies evaluation, architecture/design and build
  • Minimum of 4 years of experience in any one of the following Intelligent automation areas - Robotic Process Automation (RPA), Intelligent Process Automation (IPA IA), Virtual Agents, machine-based process automation and others
  • Minimum of 2 years of experience in the Health Care Industry Preferably Order to Cash (RCM), Procure to Pay, or Claims Processing
  • Ability to travel up to 75%
  • Bachelor's degree in Business Administration

Responsibilities: will include:

  • Responsible for ensuring the delivery of robotic and intelligent automation solutions; understanding business challenges and integrating capabilities such as RPA, machine learning, NLP, and intelligent assistants to create seamless solutions
  • Should have experience in CITRIX environment.
  • Implement intelligent automation solutions in all areas of the business including functional areas such as Finance & Accounting, Revenue Cycle, IT, Claims Processing, and Human Resources,
  • Serve as integrators between business needs and technology solutions, helping to create technology enabled solutions tailored to solve business challenges
  • Work with stakeholders to develop a strategy and governance for the broader organizational intelligent automation program and goals (e.g., establishment of COE)
  • Lead cross-functional teams to identify and prioritize key areas of the business where IA, RPA, ML, ICR, OCR, and NLP can drive significant business benefit
  • Guide teams in identifying automation candidates and develop associated business cases for opportunities
  • Review client engagement deliverables (e.g., Business Cases, CoE playbooks, process design documents, test strategies and plans) to ensure quality of content and presentation
  • Coordinate with technical teams to identify and triage performance and operational issues that arise throughout the course of automation implementations
  • Partner with senior client leadership throughout the course of planning and implementation engagements, and serve as a liaison with the technical team and client team
  • Work with executive-level clients to unlock new potential streams of business value by bringing to life intelligent automation initiatives
  • Accountable for ensuring that the projects or programs adhere to delivery best practices and principles
  • Play a key role on the leadership team building the service delivery model, assets, and providing thought leadership
  • Cascade engagement-specific objectives and use these to drive performance evaluation across the delivery team
  • Understand and manage client expectations to enable a successful partnership between the client and the Enterprise IA CoE Team
  • Proactively assist in the management of a portfolio of clients, while reporting to Senior Managers and above

Additional key responsibilities include:

  • Financial acuity and ability to manage project financials
  • Ability to originate and develop opportunities
  • Build strong and lasting business relationships

Kumar Sri Bharath


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