Job Description :
Role: Oracle Utilities Customer Care & Billing (CC&B) Consultant
Exp : 9+yrs
Location : San Francisco CA
rate: $/hr
(Open for both C2C & Full Time)
Job Details:
seeking bright, diligent people to join our EAS practice for CC&B developer. As a designer with 6-8 yrs hands-on technical experience in Oracle Utilities Customer Care and Billing (CC&BVery good understanding of product architecture, data model and Oracle Utilities Application Framework (OUAF Good knowledge of OUAF (Oracle Utilities Application Framework Very good understanding of regulated and deregulated electricity markets, its business processes and regulations. Functional experience in Oracle utilities CC&B and sound knowledge on oracle Utilities products. Extensive knowledge of CC&B modules like Billing, Rates, Customer information, Field orders, Metering, Credit and Collections
Responsibilities:
· Configuring the system as per the documentation of CC&B
· Creation of all the Admin data as per requirement of NDMC based on the type of consumers, tariff structure, SA Type, collection procedure.
· Generation of V-Structure which includes Person, Account, Premise, SP (with meters attached), SA.
· Generation of bills based on single meter and multi-meter cases.
· Rate Schedules configuration based on consumer categories that is achieved with the help of Rate Components, SQI and Register rules.
· Design the system solution to meet the client requirement.
· Involve in full cycle of project implementation activities; such as such as business requirement gathering, solution design development, configuration & customizing, system documentation, testing & cut over.
· Involve in post-implementation production support, to ensure the all the problem solving is met according to the Service Level Agreement target.
· Responsible for translating user-defined specifications into a working solution
Requirements:
· Overall 5-6 years of experience in Oracle CC&B.
· Good Experience in Oracle CC&B with Strong Production Support / Implementation experience.
· Experience in Technical support & implementation of Core CC&B and Batch schedule
· Good functional knowledge of Oracle CC&B.
· Experience in Resolving user queries and Incidents in the Application and Support the Minor release roll outs.
· Experience working with external interfaces to 3rd party benefits and integrations
· Initiates corrective and Root Cause Analysis action to fix the issues permanently and improve the availability of the application
· Experience in HP QC/Defect tracking system
· B. S. Degree or 4+ years of relevant experience.