Job Description :
Position: Operations Support System Engineer
Duration: -6 months
Remote
1. I have the same job for Ericsson experience also.These guys will have to have recent & significant T-Mobile & Nokia or Ericsson Support experience, including Integration & Post-Integration
If they have NetAct or OSS 4.2 experience, they go to the head of the line
2. Engineering Data Packages, RFSD, and Customer Info Queries and perform support tasks such as wireless network node integrations support field teams throughout the US. In this role, you will create and deliver DT scripts based on integration requirements, troubleshoot, and resolve script errors to complete time sensitive activities. Other duties will include remote node integration and testing.
What You’ll Do:
Primary customer interface for all OSS (Operations Support System)
Virtualize Telco Data Centre design & deployment using OpenStack as IaaS.
Delivering trainings to enable customer team on different OSS/VAS products.
Providing guidance and support to my team on various day to day activities
To ensure that customer problems are solved in timely and professional manner via Resolve tools, providing remote &/or on-site technical support and handling all kinds of emergencies for Nokia/T-Mobile Support platform
Develop and implement preventive maintenance plan
Review and update network configuration plan
Knowledge of business and management principles involved in strategic planning, resource allocation
Integration RAN network elements (4G/5G) to the Operation support system.
Troubleshooting 4G/5G Radio air interface issue and KPI analysis.
Participate in the design and development of EPC NFV, OSS/BSS.
Must be available to work any shift, if required.
Qualifications
The Qualities You Possess:
Strong communication skills (both written and oral at both a technical and customer service level
Flexibility in providing deliverables at a short notice
Can work in shifts
Delivering results & meeting operation management needs and customer expectations
The Skills and Background You Possess
5+ years of Telecom integration and operation experience
3+ years of LTE RAN Integration and technical support experience
Knowledge of cell site and tower equipment configurations
Advanced RF and wireless transport understanding
Thorough knowledge ofNokia environment & tools (ENM, AMOS, etc and eNodeB equipment configurations.
Experience withNokia/T-Mobile Support Platform
Experience with creation of scripts for the integration of Nokia eNodeB new sites, migrations, and carrier-adds
Experience performing integrations in T-Mobile RAN Networks
Experience with scheduling and managing integration and troubleshooting activities.
Experience with creation of methods of procedures for integration tools and integration activities.
Ability to train and support uses of integration tools.
Solid knowledge of UNIX platforms
Strong technical writing skills.