Job Description :
IA-DPD-DS2-Desktop Support/Distance Learning Classroom Manager (642581)//$20/hr on W2 all- inclusive
12 Months
Johnston, IA 50131
Web Cam Interview Only

Short Description:
Desktop Support 2 (DS2) performs all roles of a DS1 and assesses functional needs to determine specifications for purchases, orders computer supplies, and works with vendors on supply issues.

Complete Description:
The Iowa Army National Guard G6 provides ready, relevant and resilient information services and communications architecture to support the Iowa Army National Guard business operations, soldier training, and readiness in order to accomplish its Federal and State missions. The G6 fully embraces the Army values of Loyalty, Duty, Respect, Selfless Service, Honor, Integrity, and Personal Courage in all that we do. The G6 prides itself on Professionalism, Teamwork and Pride in Our Work. The PROFESSIONALISM of each member of the G6 demonstrates our dedication to providing quality services while holding ourselves to the highest standards and level of commitment. The most valuable tool in our arsenal is TEAMWORK, and we can only perform at our highest level through the combined contributions of each individual''s strengths and talents to the greater goal of the entire team. We take great PRIDE in what we do and in the honor of serving the Leadership, Soldiers, and Civilians of the Iowa National Guard.


The Distance Learning Classroom Manager – Desktop Support - DS2 handles the supports the DL classrooms in all nine (9) locations which includes:
Installation of all hardware and software
Computer imaging
Performing upgrades and repairs
Identification and resolution of problems related to the DL classrooms
Maintenance and support of the audio/visual equipment in the classrooms for video teleconferencing
Maintaining property records and accountability of equipment
managing scheduling
Supplying usage reports to NGB using the Distributed Learning Program Reporting and Scheduling Tool (DLRST

Skill

Installation of hardware and software Required 4 Years
Computer imaging Required 4 Years
performing upgrades and repairs Required 4 Years
maintaining and support of the audio/visual equipment Required 4 Years
maintaining property records and accountability of equipment Required 4 Years

Questions
Description
Question 1
The Contractor must report any disciplinary action, misdemeanor or felony convictions to the State for any temporary IT staff provided. Do you agree to this requirement?
Question 2
Absences greater than two weeks MUST be approved by CAI Management in advance, and contact information must be provided to CAI so that a resource can be reached during his or her absence. The client has the right to dismiss the resource if she or he does not return to work by the agreed upon date. Do you accept this requirement?
Question 3
This requirement falls under the E-RTR process. The candidate MUST submit their Right to Represent electronically following the process to be considered. Do you accept this requirement?
Question 4
Please list candidate''s email address.
Question 6
INTERVIEW DATES: Interviews will be conducted on January 12th and 13th. Only to submit candidates who are available to interviews on the date(s) provided.
Question 7
The Iowa Army National Guard requires personnel to undergo additional background check investigation to obtain a security clearance. This portion of the process get administered by the Iowa National Guard and is in addition to candidates successfully clearing the MSA required national criminal and sex offender registry required from the staffing agencies to begin an engagement. Continued employment will be contingent upon successfully obtaining the required security clearance.
Question 8
PROVIDE candidates CURRENT PHYSICAL LOCATION [HERE],
Question 9
IF OFFERED THE POSITION – How much notice does your candidate require before he/she is able to start working?
Question 10
REMINDER: a) * SKILL MATRIX is entered on the CANDIDATE SKILLS TAB of VectorVMS ONLY b) Candidates submitted who have the skills matrix included on the resume get REJECTED FROM CONSIDERATION. c) Candidates that have the skills matrix uploaded on a separate document included WILL GET REJECTED FROM CONSIDERATION.
Question 11
Provide three (3) professional (REQUIRED) references on the candidate''s resume with Contact Name, Title, Contact, and Relation to the candidate. NOTE: CANDIDATES WITHOUT PROFESSIONAL REFERENCES INCLUDED WILL NOT GET CONSIDERED.
Question 12
CANDIDATES LEGAL NAME (FIRST and LAST) - the legal name MUST get entered into the detail tab''s correct fields before submitting the candidate profile. Please know the candidate''s name.
             

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