Job Description :

Job Title: Quality Assurance Analyst

Location: Atlanta, GA (Remote)

Duration: 13 Months

Description:

Under general supervision, maintains and troubleshoots computers, servers, peripherals, and/or applications. Implements consistent procedures and standards for general system maintenance in consultation with the Information Systems staff.
Job Responsibilities:
Reviews and analyzes system specifications, business requirements, design documents, and interface control
documents.
Develops, modifies, and plans for the execution or schedule of test plans through multiple stages of the
SDLC.
Executes test scripts of varying test types, analyzes results, and documents. Documentation should be in
terms of technical reasoning, but also business impact of failed or succeeded test. Communicates those
results of testing as appropriate.
Documents technical issues and communicates issues to testing and resolution teams.
Works closely with the CAPS Data Analyst to ensure data systems capture required data elements for
reporting, that data elements are accurate, that appropriate workload and demographic reports can be created
using the system s data elements, and that interfaces are passing the required information between each
other accurately and consistently.
Makes recommendations to program leadership on system changes or business process changes,
participates in and provides input to requirements sessions, organizes testing efforts, and ensures system
changes are implemented as scheduled.
Serves as a member of CAPS Program Administration unit and supports the work of other team members as
needed.
Analyzes information to determine the nature and extent of customer and business user requirements and
concerns.
Coordinates with vendors and technical staff to ensure that functionality of automated systems is consistent
with, and in adherence to, program policies, laws, regulations, and best practice standards by users.
Works with teams that manage other systems impacted by the CAPS program s system. Ensures that
systems are integrated appropriately and operating as expected.
Provides business user support and oversight statewide in the use of all data systems for the program.
Agency Required Qualifications:
- Bachelor's degree in computer science, information systems, electrical engineering, or mathematics from an
accredited college or university AND Six years of job specific experience OR Two years of experience at the
lower level Database Analyst 2 (ITP131) or position equivalent.
Agency Preferred Qualifications:
Experience working with data systems.
Experience working with automated business processes.
Experience creating or using systems for automated testing.
Experience organizing and analyzing data to inform decision making.
Knowledge of or experience with Georgia Gateway Integrated Eligibility System.
Knowledge of system development and configuration.
Advanced skills in Excel and other Microsoft Office applications.
Certification from International Software Testing Qualifications Board (ISTQB), Quality Assurance institute
(QAI), or similar organization.
Technical Competencies:
Knowledge of eligibility requirements and systems.
Understanding of the needs and processes necessary when automating processes.
Understanding of business user needs, and ability to translate those needs to technical staff that are
responsible for the coding and development of data systems.
Deep understanding of types of tests that can be conducted and their function such as black box integration t
tests, negative regression tests, etc.
Significant experience with testing frameworks and tools such as Selenium, jUnit, Azure Test Plans, etc.
Automated testing experience, where one wrote the code that automated the test, a plus.
Experience testing backend .NET applications, ETL, and Angular JS frontends.
Understanding of how data systems interact.
Intermediate or advanced skills in Microsoft Word and Excel.
Intermediate skills in SharePoint and relational databases.
Ability to execute high quality customer service by anticipating customer needs, providing services accurately,
in a respectful and timely manner, and establishing and maintaining effective contact and follow through with
customers.
Ability to develop and maintain positive work relationships.
Ability to collaborate and work effectively as a team member.
Excellent communication skills, both oral and written, and organizational skills.
Ability to organize and evaluate data to drive decision making.
Ability to work with diverse communities and sensitivity to needs and concerns of various cultural groups.
Skill Matrix :
Skill Matrix
Technology Years of Experience
Overall IT Experience
Communication (1 - 10)
Experience with system integration testing, functional testing, unit testing, end-to-end testing, and data quality checks
Experience with Azure DevOps, Visual Studio, and Jira for tracking and managing test scripts, plans, and defects
Advanced skills with Microsoft Office suite and Sharepoint
Certification from International Software Testing Qualifications Board (ISTQB), Quality Assurance institute (QAI), or similar organization
Deep understanding of types of tests that can be conducted and their function such as black box integration tests, negative regression tests, etc
Experience with testing frameworks and tools such as Selenium, iUnit, Azure Test Plans
Experience writing code for automated testing
Knowledge of or experience with Georgia Gateway Integrated Eligibility System
             

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