Job Description :
Scope of Services
The Office of Information Technology (OIT), Application Services, is looking for a senior level Program Manager that can work independently, and has good communication and organization skills. The candidate must be able to follow State, Department, OIT and Application Services processes and procedures. This candidate must be a Certified Project Management Professional (PMP) with the Project Management Institute (PMI), have kept current with project management skills to include Agile, have a working understanding of program and project management responsibilities, possess strong business analysis skills, as well as an extensive understanding of IT State procurement methods and practices. The candidate must have knowledge of the state IT requirements, Rules 60GG-1 through 5, The candidate must possess extensive knowledge and expertise in the use of program and project management methodologies and tools, resource management practices and change management techniques. The candidate must be able to manage multiple large and/or cross-functional programs and projects of high complexity that will have a greater impact to the enterprise. The candidate must have experience in developing and maintaining working relationships with business office staff. The candidate must provide strategic consulting level support and guidance for key IT initiatives, programs, and projects.
    5  Education
Bachelor’s Degree in Computer Science, Information Systems, Business Administration, Communication, or related field. Certified Project Management Professional (PMP) with the Project Management Institute (PMI) is required.
    6  Experience
1.       Eight years of IT Project and /or Program Management experience is required.
2.       Ten years of professional experience in Information Systems, Business Administration, or Communications is required.
3.       Experience with public speaking and communicating detailed information to large groups is required.
4.       Experience working with Office 365 is highly desired.
    7  Primary Job Duties/ Tasks
The activities this candidate will be tasked with include, but are not limited to the following:
1.         Manage and coordinate large, complex efforts to support IT initiatives, programs, and projects.
2.         Serve as strategic interface with business office staff for the purpose of business/IT strategy development, solution discovery, service management, risk management, and relationship management.
3.         Communicate decisions, priorities and relevant program and project information to appropriate levels of staff regarding business office requests, programs, projects, and initiatives.
4.         Facilitate the planning and execution of business changes with technology solutions.
5.         Serve as a lead role in enabling the business offices to achieve their objectives through the effective use of technology.
6.         Understand and comply with the IT requirements outlined in Chapters 60GG-1 through 5,
7.         Work with the program teams, project teams and vendors to collect program/project status, schedule updates, and identify and resolve conflicts.
8.      Analyze, prepare, validate, and maintain cost estimates, detailed baseline budgets, and monthly cost variance reports.
9.      Update the program and project budgets and forecasts, perform cost variance analysis.
10.     Perform other duties as assigned.
    8  Job Specific Knowledge, Skills and Abilities (KSAs)
Project and Program Management:
1.         Knowledge of the principles, methods, practices, tools, and techniques outlined in the Project Management Body of Knowledge (PMBOK) (current version).
2.         Knowledge of the principles, methods, practices, tools, and techniques outlined in the PMI Standard for Program Management (current version).
3.         Knowledge of various types of contracts, and development techniques for procurement documents such as; Requests for Quotes (RFQ), Requests for Purchase (RFP), Invitation to Bid (ITB), Invitation to Negotiate (ITN), and Single Source.
4.         Skill in the use of the methods and tools used for risk assessment and mitigation of risks.
5.         Ability to coordinate and manage programs, projects, and resources from a high and discreet level, including cost, work, and Vendor performance.
6.         Ability to categorize work, set priorities, and determine short and/or long-term goals and strategies to achieve them.
7.         Ability to plan, organize, coordinate, and prioritize work assignments.
8.         Ability to put the ideologies, techniques, and tools into practice.
Business and Technical Capabilities:
1.         Knowledge of the principles, practices, and techniques of the system development life cycle.
2.         Knowledge of IT solutions for legacy application remediation and modernization needs.
3.         Ability to work effectively with business staff to identify strategic opportunities and potential solutions.
4.         Ability to interpret and communicate technical information related to business processes, computer programming, and data processing, both verbally and in writing.
5.         Ability to work with a broad range of diverse and complicated business offices.
1.         Advanced skills with Microsoft products: Word, Excel, PowerPoint, Visio, and Project.
2.         Ability to relate to customers’ needs, document their requirements and perform duties in the absence of staff.
3.         Ability to receive and give constructive criticism, and maintain effective work relationships with others.
4.         Ability to adjust to changing demands in a dynamic environment with diverse work assignments.

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