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Remote - Sr. IAM Service Engineer

Linthicum Heights, MD

Robotics technology LLC

($) : 70

Job Description: Education: This position requires a Bachelor’s degree from an accredited college or university with a major in computer science, information systems, engineering, business, or a related scientific or technical discipline. General Experience: The proposed candidate must have at least five (5) years of experience in engineering, systems analysis, design, and programming: A. Experience designing, building, and maintaining IAM platforms within enterprise and/or cloud environme

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QA Engineer

Baltimore, MD

Robotics technology LLC

($) : 70$

Responsibilities: Support quality assurance activities for contact center solutions, including IVR, voice routing, call recording, and CRM integrations. Assist in executing load and performance test plans for NiceCX One and related infrastructure. Analyze test data and logs to identify patterns, bottlenecks, and inconsistencies. Participate in validation of call flows, agent experiences, and system responses under simulated load. Collaborate with telephony and other teams to document

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