Job Description :
Greetings from W3 Global inc!!You have let your resume speak for yourself. Extremely inclined towards talking to you for a Operations Support Engineer.with Testing Exp position. Let me know your interest."US Citizens and all those authorized to work in the US are encouraged to apply" "No third party candidates considered for this position"Job Title: Operations Support Engineer.with Testing ExpLocation: Bellevue, WADuration: Full TimeKey ResponsibilitiesPerforming tests using phones and clients and systemsCollecting Logs and Cataloging issuesTroubleshooting, call tracing, call flow review and debuggingIsolating issues in call flows to relevant nodesApplying fixes to trial systemsHosting calls with R&D to drive resolutionMaintaining and managing Action Registers  Job RequirementsEngineering Degree with a major in Computer Science or Equivalent PreferredExperience with Tier 1/ 2 Troubleshooting SkillsBasic TCP/IP and Linux networking knowledgeAble to perform End to End testing / troubleshooting of voice call & messaging call flowBasic understanding of IMS domainBasic Understanding of VoLTE call flow and Messaging Flow (SMS/MMS/RCS)Basic understanding of error response codesAble to effectively work with customers over conference call or face to face to understand the issue details and perform required logs collection on appropriate nodesExperience triaging call flow issues as they are reported with preliminary analysis and assign to appropriate node ownersAble to capture the packet capture / logs on product and perform basic analysis of the issueTechnical and detail-oriented.Proactivenbsp;Readily demonstrates initiative (a "Go Getter")Collaborative and able to work in group settingsPlease share your resumes to / reach me at